atm screens

User Experience | User Interface

the brief

A world leader in consumer transactions. We were approached to improve the UX and the interface of their ATM screens.


The designs have been developed and are ongoing implementation.

UX Strategy

One of the challenge in this project was to design an experience using a layout with 8 buttons in fixed positions which was a hardware specification of the ATM Machines. We designed a strategy with an aim to enable users to easily get into the function they want and also facilitate faster decision making keeping in mind people’s current behaviours using the ATM’s.

The Outcome

The refined user interface minimises the displayed information. We introduced icons with text and descriptions of each function for users to quickly relate to the function. The new data hierarchy facilitates users to make decisions faster.

01Idle Screen

02Processing Screen